Privacy Policy

1. Introduction

Welcome to Chipa.trade ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading platform services.

2. Information We Collect

Personal Information

• Account registration information (email, username)
• Profile information you choose to provide
• Communication preferences
• Support and correspondence records

Trading Information

• Solana wallet addresses (generated for your account)
• Trading history and transaction records
• Bot configurations and strategies
• Portfolio and performance data

Technical Information

• IP address and device information
• Browser type and version
• Usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our trading platform services
• Process transactions and manage your account
• Generate and secure Solana wallets for your trading activities
• Provide customer support and respond to inquiries
• Improve our platform and develop new features
• Send important updates about our services
• Comply with legal obligations and prevent fraud
• Analyze usage patterns to enhance user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Blockchain Data: Transaction data on the Solana blockchain is publicly visible by nature

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Secure wallet generation and storage protocols
• Regular security audits and assessments
• Access controls and authentication measures
• Secure development practices

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our platform.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at contact@chipa.tech

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Trading and transaction data may be retained for longer periods for regulatory compliance and fraud prevention.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: